Privacy Policy - Gardeners Thamesmead
Gardeners Thamesmead is committed to protecting the privacy and personal information of our clients and visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is secure.
Information We Collect
We may collect various types of information to provide and improve our services. The information we collect includes:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Non-Personal Identification Information: Browser name, type of computer, and technical information about Users' means of connection.
- Usage Data: Information on how you use our website, products, and services.
- Payment Information: Details necessary to process payments, such as credit card information.
How We Use Collected Information
The information collected by Gardeners Thamesmead is used in the following ways:
- To Provide Services: To deliver and maintain our services effectively.
- To Improve Customer Service: Information helps us respond to your customer service requests and support needs more efficiently.
- To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our website.
- To Process Payments: We use payment information to process transactions securely.
- To Send Periodic Emails: We may use your email to send information and updates pertaining to your order or other requests.
Data Protection and Security
Your privacy is critically important to us. We employ a range of security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive information is encrypted using industry-standard protocols to ensure that your data is secure.
Access Control
Access to personal data is restricted to authorized personnel only, ensuring that your information is handled responsibly and securely.
Cookies and Tracking Technologies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. We use cookies to track information about your session and use of our website to enhance your experience.
- Session Cookies: These are temporary and deleted from your device once you close your browser.
- Persistent Cookies: These remain on your device for a set period or until you delete them.
You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Third-Party Services
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Service Providers
These third-party companies provide functionalities and services to our business, such as website hosting and payment processing. They have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our website. These companies may use data collected through cookies and similar technologies to understand and analyze the usage of our website.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have inadvertently received personal information from a child under 16, we will delete such information from our records.
Your Rights and Choices
You have the right to access, update, or delete the personal information we hold about you. You can do this by contacting us through the appropriate channels.
Accessing Your Information
Upon request, we will provide you with details of the personal information we hold about you.
Updating or Correcting Information
If you believe any information we hold about you is inaccurate or incomplete, you can request corrections by contacting us.
Deleting Your Information
You may request that we delete your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.
Policy Changes
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage Users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect.
Consent
By using our services, you hereby consent to our Privacy Policy and agree to its terms.