Terms and Conditions - Gardeners Thamesmead
Introduction
Welcome to Gardeners Thamesmead. These Terms and Conditions govern your use of our gardening services. By engaging with us, you agree to comply with and be bound by these terms.
Services Provided
We offer a variety of gardening services tailored to meet your needs, including:
- Lawn Mowing
- Garden Maintenance
- Planting and Landscaping
- Tree Trimming
- Seasonal Cleanup
All services are performed by trained professionals using quality materials and equipment to ensure your garden remains healthy and aesthetically pleasing.
Payment Terms
Gardeners Thamesmead requires payment as follows:
- Deposit: A 50% deposit is required upon booking a service.
- Final Payment: The remaining 50% is due upon completion of the service.
- Payment Methods: We accept cash, debit, credit cards, and bank transfers.
All payments must be made in full before any refunds are processed, except as otherwise specified in these terms.
Cancellation Policy
If you need to cancel a scheduled service, please provide at least 48 hours notice. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee of up to 20% of the total service cost.
To cancel a service, contact us via the provided communication channels. We strive to accommodate all cancellation requests, subject to the policy outlined above.
Liability
Gardeners Thamesmead is committed to providing high-quality services. However, we are not liable for any damage or loss resulting from:
- Pre-existing conditions of your garden or property.
- Unforeseen circumstances, such as extreme weather events.
- Acts beyond our control, including but not limited to natural disasters and third-party actions.
We recommend inspecting your property before and after service to identify any potential issues.
Client Responsibilities
To ensure the smooth provision of our services, clients agree to:
- Provide accurate information about the garden and any specific requirements.
- Ensure that access to the property is available at the agreed-upon times.
- Secure any pets or valuables that could be affected during the service.
- Communicate any concerns or special instructions to our team promptly.
Failure to meet these responsibilities may result in delays or additional charges.
Termination of Services
Gardeners Thamesmead reserves the right to terminate services immediately if:
- There is non-payment of outstanding fees.
- The client engages in abusive or inappropriate behavior.
- There are safety concerns that cannot be mitigated.
Upon termination, any outstanding payments for services rendered up to that point are due immediately.
Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not sell or share your information with third parties without your consent, except as required by law.
Changes to Terms and Conditions
Gardeners Thamesmead may update these Terms and Conditions periodically. Clients will be notified of any significant changes through the provided communication channels. Continued use of our services constitutes acceptance of the updated terms.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Acceptance of Terms
By engaging Gardeners Thamesmead for our gardening services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.